Lesson 15.Arriving at the Hotel

Vocabulary

have a reservation

sign

register

May I see your passport, Please?

Conversation

A : Welcome to Happy Valley Hotel.Can I help you?

B : Yes, I have a reservation.The name is Lee.

A : Just a moment.I will check.Oh, yes.Mr and Mrs Lee, a

double room with bath.You have booked 2 nights.

B : That's right.

A : Could you sign the register, please?

B : OK.

A : May I see your passport, Please?

B : Here it is.

A : Thank you.Here's your key for Room 507.

It is on the 5th floor.

There's a lift just behind you.Have a nice evening.

B : Thank you.

Questions

1.What is a register?

2.If they didn't book the room, what would they do? Is there

any other way to get a nice room? 

Lesson 14: Hotel Reservation

  

Vocabulary

make a reservation

What kind of room would you like?

splendid view

room rates

exclude

tax

look forward to

Conversation

A : Good afternoon, Happy Valley Hotel.May I help you?

B : Yes.I´d like to make a reservation for the 28th of July.

A : Welcome.How long will you be staying?

B : 2 nights.

A : What kind of room would you like?

B : Well, double with bath.

A : I'd like to recommend the room on the 5th floor with a

splendid view.

B : Fine.Could you tell me the rates for your rooms?

A : It´s 80 dollars per night excluding room tax.

B : That'll be Fine.

A : Could I have your name, please?

B : Mr and Mrs Lee.L-E-E.

A : OK.We look forward to seeing you on July 28th.

B : Thank you.Goodbye.

Questions

1.Which date do they want to make reservation?

2.What kind of room they have? 

Lesson 13: Travel Agent - 2

Vocabulary

package tour

How long is the trip for?

How much is the cost for two?

I see.

Let me think about it.

Conversation

A : Hello.May I help you?

B : Do you have any package tours to New York this

month?

A : Yes.We have a special going on.

B : How long is the trip for?

A : The New York package is only 4 days.

B : How much is the cost for two?

A : That would be $2500.

B : I see.Let me think about it.

Questions

1.What's the meaning of package tour?

2.New York is famous for ________________.

Lesson 12: Travel Agent - 1

Vocabulary

car ferry

across

When would you like to go?

No problem

in fact

sort of

decent

recommend

reasonable

Conversation

A : Good afternoon.Can I help you?

B : Good afternoon.I'd like to book for the car ferry across

Ireland.

A : Certainly, sir.When would you like to go?

B : We'd like to go early in the afternoon on the 14th and

come back on the 17th.So I'd like to book three nights in a

hotel in Dublin as well.

Can I do that through you?

A : Yes.No problem at all.That's the fourteenth of this

month, is it?

B : That's right.So it's next Friday, in fact.

A : Okay.Now then if you'd like to fill in the details of your

car and the passengers on this form.

What sort of hotel were you thinking of?

B : Well, something not too expensive but, you know,

decent.

Two star, or maybe three star, I guess.

A : I'd recommend the Shamrock Hotel.

It's only a one star hotel but it's very comfortable and the

prices are very reasonable.

B : I'll take your word for it.So, I'll need a double room

with an extra bed and a room with twin beds.

Questions

1.Can the customer book a hotel through the travel

agent?(What sort of hotel were you thinking of?)

2.What hotel does the agent recommend and why? (Can I

do that through you?) 

Lesson 11: Train Reservation

Vocabulary

I would like to book~

One way or round trip?

preference

There are none left.

Platform

Conversation

                          

A : I would like to book two tickets to London on Thursday

27th at 9 P.M

B : One way or round trip?

A : Round trip, please.

B : First class or second class?

A : Second class.

B : Any preference as to the seats, sir?

A : Yes, I'd prefer a corner seat facing the engine and the

one next to it.

B : Sorry, sir.There are none left.

A : All right, any seat will do.Thank you.

B : Platform four, track two, but check the board.If the train

is late, it may stop at a different platform.

A : Ok.Thank you.Goodbye.

B : Goodbye.

Questions

1.If he or she miss the train, are there any other ways? 

Lesson 10: Getting Luggage / Leaving Airport

Vocabulary

carrousel

luggage

cart

attached

By the way

hall

Conversation

A : Excuse me.At which carrousel will my luggage be?

B : Number 6.Over there.

A : Thanks.I'll get a cart right away.

B : Be sure you have your luggage ticket at first.

A : Yes, it's here attached to my plane ticket.

B : That's good.

A : By the way where can I get a taxi after I get my

luggage?

B : Go down to the end of this hall and the taxis are waiting

just outside.

A : Thank you very much.

B : Your welcome.

Questions

1.What does he need to get his luggage?

2.How can he get the taxi?

Lesson 9: Airport Announcement-1

Vocabulary

Attention

passenger

delay

fog

departure time

proceed

priority

inspection

Conversation

“Attention passengers on English Air flight 232 to Paris.

The departure gate has been changed.

The flight will now be leaving from Gate 26.”

“This is the last call.

Northwest Flight Number 707 will be delayed for about an

hour due to fog.

Our new departure time is 11:30 AM.”

"Please proceed to gate number 15.

In a few moments we will be calling all passengers with

priority boarding.

Please have your boarding card ready for inspection."

Questions

1.Have you ever had to wait for a delayed flight? What was

the reason?

2.What other reasons can you think of that would cause the

flight to be delayed or cancelled? 

Lesson 8: Immigration

Vocabulary

passport

Here you are

What's the purpose of your visit?

sightseeing

How long~?

return ticket

Conversation

A : Please get your passport ready.

B : Here you are.

A : Is this your first visit to the United States?

B : No, I've been here twice.

A : What's the purpose of your visit?

B : I'm here for sightseeing.

A : How long do you plan to stay here?

B : About 3 weeks.

A : Where are you going to stay?

B : I will be staying at the Hilton Hotel.

A : Do you have a return ticket?

B : Yes, I do.

A : Everything seems okay.You can go.

B : Thank you.

Questions

1.Where does he going to stay?

2.What's the purpose of his visit?

Lesson 7: Customs Office

Vocabulary

declare

personal

customs declaration form

Here it is.

approximate

value

duty-free shop

cashier

confiscate

allowed

Conversation

A : Do you have anything to declare?

B : No, I have nothing to declare.Only personal things.

A : Please hand me the customs declaration form.

B : Yes.Here it is.

A : Do you have anything to declare?

B : I have this camera that I bought for my sister.

A : What is their approximate value?

B : About $420 at the duty-free shop.

A : I have to charge you 20 dollars duty for that.Please pay

it at the cashier, and show the receipt when you go out.

A : Do you have any fruit or vegetables?

B : I have this box of fruits.It's a gift.

A : I'm sorry.I'll have to confiscate that. You're not

allowed to bring fruits.

Questions

1.What does it mean to declare something when leaving an

airport ?

2.Tell me the items which are prohibited for passengers

returning from traveling abroad.

Lesson 6: Airport / check in

Vocabulary

May I have your tickets and passports, please?

Here you go.

fragile

boarding pass

Have a nice flight.

board

Conversation

A : May I have your tickets and passports, please?

B : Sure.Here you go.

A : How many bags do you want to check in?

B : Just one.

A : Anything fragile in this bag?

B : Absolutely not.

A : Would you like a window seat or an aisle seat?

B : Window seat please.

A : Here's your boarding pass.Have a nice flight.

B : When and where should I board?

A : Your flight leaves at 7:30 from gate 11.

B : Thank you.

Questions

1.What kind of seat does he prefer?

2.Have you ever missed the gate when you took the fly?

Lesson 5: Confirmation of flight reservation

Vocabulary

reconfirm

reservation

When are you leaving?

destination

Hold the line, please.

Your seat is confirmed.

prior

departure time

Conversation

A : Welcome to British Airlines.May I help you?

B : Hello, I’d like to reconfirm my flight reservation.

A : May I have your name and flight number, please?

B : My name is Kim Ji Young and my flight is 305.

A : When are you leaving?

B : On May 13th.

A : And your destination, please?

B : Paris, France.

A : Hold the line, please.(…) Thank you for waiting.Your

seat is confirmed.Will you please check in one hour prior to

departure time?

B : Certainly.Thank you.

Questions 

1.Where does she leave on May 13th?

2.Guess what you have to do at first in the airport

Lesson 4: Airplane Reservation

Vocabulary

How can I help you?

I'd like to~

book a flight

one way ticket

available

May I have your name?

Certainly

Conversation

A : This is American Airlines.How can I help you?

B : I'd like to book a flight for Hawaii.Just one way ticket.

A : When would you like to leave?

B : I'd like to leave on June 10th.

A : Just a moment please.Two flights are available - one at

8:30 in the morning and the other at 4:00 in the afternoon.

B : I prefer to take the morning flight.

A : Certainly.May I have your name?

B : My name is Lee Jun Woo.

A : Passport number, please?

B : JB9876354

Questions

1.When does he plan to leave?

2.What kind of flight did he book? 

Lesson 3: Duty-free Shop

Vocabulary

duty-free

in particular

Can you make a suggestion?

good value

Here you are.

altogether

Do you accept credit cards?

Conversation

A : How can I help you? Are you looking for something in

particular?

B : Yes, I need a gift for my friend.Can you make a

suggestion?

A : How about wine? We have a special offer on whisky.It's

really good value.

B : That will be great.Can I see the label?

A : Yes, Here you are.

B : Thanks.How many bottles can I take duty-free?

A : Three, sir.

B : All right.I'll take that two.How much?

A : That comes to 80 dollars altogether.How would you like to pay, cash or credit.

B : Do you accept American Express?

A : Sure.

Questions

1.I'd like to buy some souvenirs for parents.Can you make a

suggestion?

2.What was the price of that customer's purchase? 

Lesson 2: Shopping -2

Vocabulary

What size are you?

coordinate

Can I try it on?

Certainly

fitting room

suit

Look at you!

Conversation

A : What size are you?

B : Fourteen.

A : Well, let me show you what I've got.

B : I like the dress with the coordinated jacket.

A : Yes, it is nice, isn't it? I've got it in green or blue too.

B : No, I prefer the pink.Can I try it on?

A : Certainly, the fitting room is over there. (…) Look at you! It

suits you.You look lovely.

B : Yes, I like it.How much is it?

A : The dress and jacket together are $75.

B : Well, yes.I think I'll take them.

Questions

1.Do you want to see more colors on that jacket?

2.Where can I try this suit on?

Proceeded

Lesson 1: Shopping -1

Vocabulary

May I help you?

I am looking for~

necklace

Do you have that in other colors?

prefer

How much does it cost?

fixed price

I'll take it.

wrap

Conversation

A : Good afternoon, sir.May I help you?

B : Yes, please.I am looking for a necklace.

A : How about this one? This is the largest being sold.

B : I like the design, but I don´t particularly care for the

color.Do you have that in other colors?

A : Well, they come in red, blue and yellow.

B : I prefer red.How much does it cost?

A : It's 30 dollars.

B : It’s more than I expected.Can you cut down the price a

little?

A : Sorry, our prices are fixed.

B : Ok.I'll take it.Could you wrap it as a gift?

A : Of course.

Questions

1. Which color do you prefer? red or blue?

2. What would you like to buy your family as a gift? any

ideas?